I'm glad I bought this Step Stool. I feel like using it to work and social occasions. And of course, I love the Step Stool! A well designed function that does not add volume. 2 words: I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy!
Product Type: Step stool Primary Material: Steel Overall Height - Top to Bottom: 3.27' Fully Extended Height: 3.27' Overall Width x Depth: 16.14'' W x 25.79'' D Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed.
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time.
Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.
Product Type: Step stool Primary Material: Aluminum Overall Height - Top to Bottom: 1.62' Overall Width - Side to Side: 20.3'' Overall Product Weight: 9.5lb. We ordered a Step Stool which had been difficult to find, and when the Step Stoolarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future.
I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Step Stool with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them! I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.
Exactly how I imagined! Love how simple, yet classy it is! Great price for the quality of the Step Stool. I recommend this product to anyone who wants quality and perfection. Color and style is perfect. I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items.
Product Type: Step stool Primary Material: Steel Overall Height - Top to Bottom: 4.8' Fully Extended Height: 3.5' Overall Width x Depth: 18.2'' W x 42.2'' D THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Step Stool is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product.
Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest! Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating
I love this Step Stool! The Cramer Industries, Inc. 2 Step Steel Step Stool is nice. This seems much more expensive than it is. I have this as a gift for my girlfriend and she absolutely loves it and I am very happy to see her happy. highly recommended! I order a Step Stool on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience.
Product Type: Step stool Primary Material: Plastic Overall Height - Top to Bottom: 15' Fully Extended Height: 1.25' Overall Width x Depth: 14.5'' W x 12'' D I've finally ordered a Step Stool on Wayfair a while ago and it is better than my old Step Stool I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too!
What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Step Stool from them. Excellent service and fast shipping. During that last few months I have purchased a number of items (Step Stool) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service.
I love my Step Stool and have received countless accolades. furniture is exactly as described online and yet I was amazed how beautiful it really was in person. I would definitely recommend this furniture! This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
This 1 step molded folding step stool is ideal for any task around the house. Whether its reaching that high cabinet, changing a light bulb or washing the windows, this step stool makes it easier to get any job done. This Type 1A, 300 lb. weight capacity lightweight step stool provides security and stability for any situation. The folding feature to this step stool allows for easy transportation and storage. Product Type: Step stool Primary Material: Plastic Overall Height - Top to Bottom: 8.464' Fully Extended Height: 8.464' Overall Width x Depth: 14.02'' W x 9.84'' D I needed furniture for my new apartment, so I ordered two Step Stool for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service!
We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Step Stool was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement. I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it.
I almost went with a more expensive brand and I'm glad I did not. I love this Cramer Industries, Inc. 2 Step Steel Step Stool! It is the perfect color. Although my shipment took longer to arrive than I expected it was completely worth the wait. Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!
This two-step non-folding step stool provides a secure and stable solution to retrieving items just out of reach. The classic chrome frame and timeless retro style leave one filled with fond memories, while the lightweight nature of this stool makes it convenient for many household tasks. Max reach is 8' (max reach assumes a 5'6" person with a vertical 12"reach). Product Type: Step stool Primary Material: Steel Overall Height - Top to Bottom: 18.07' Fully Extended Height: 18.07' Overall Width x Depth: 18.39'' W x 16.22'' D Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add.
I ordered Step Stool. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Step Stool. It took about a week to deliver. The Step Stool came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian. I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.
Easy to use, comfortable strap and live the colors. The quality of this Step Stool was above my expectations for the price I paid! I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
Ideal for dusting, cleaning and reaching, these compact stools offer a little extra height when you need it. Featuring a lightweight design, exceptional support and slip-resistant steps. Product Type: Step stool Primary Material: Steel Overall Height - Top to Bottom: 2.3' Fully Extended Height: 2.3' Overall Width x Depth: 17.3'' W x 17.3'' W x 17.3'' D x 1.4'' D I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.
I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house! The Quality of Step Stool I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
I want these Cramer Industries, Inc. 2 Step Steel Step Stool's are every color! The fit is perfect and true to its size. I love this furniture! Perfect for everyone as well as one night. Very good product. Cool The material is too good. I can buy it in another color too. I ordered a Step Stool and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
The Rubbermaid 3-step lightweight aluminum step stool with full-sized project tray and removable storage box is the perfect tool for any household project. Designed with a durable, lightweight aluminum frame and an oversize platform top step for comfort and stability. The convenient project tray fits a full paint can and holds tools and hardware. The tray also has an innovative removable storage box where small hardware and other items can be kept between projects. Set up is easy - simply fold... Product Type: Step stool Primary Material: Aluminum Overall Height - Top to Bottom: 4.66' Overall Width x Depth: 19.7'' W x 3.74'' D Overall Product Weight: 9lb. After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Step Stool was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Step Stool are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
Love shopping at Wayfair... love the quality, price and service. I returned Step Stool, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company. Recently purchased some Step Stool. The Step Stool shipped extremely quickly and were at my door in 10 days. The Step Stool quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments.
Beautiful Step Stool! Bigger then I expected and just gorgeous! Bright and beautiful! This was just a great present! Good find. I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.
Product Type: Step stool Primary Material: Steel Overall Height - Top to Bottom: 4.3' Fully Extended Height: 4.3' Overall Width x Depth: 18.9'' W x 25.59'' D This store has everything for your home and the largest selection you will find anywhere. I was shopping for Step Stool and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store.
Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed. I was quite surprised with the low ratings. However, this was my first purchase buying Step Stool. The site was easy to search for what I needed and provided much information on the Step Stool. I loved how I was able to order Step Stool before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.
Be careful, These product may out of stock soon! are you searching for Cramer Industries, Inc. 2 Step Steel Step Stool. I wish this is the good times for your shopping on this month. This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
Product Type: Step stool Primary Material: Aluminum Overall Height - Top to Bottom: 3.2' Fully Extended Height: 2.9' Overall Width x Depth: 18.9'' W x 2.76'' D I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Step Stool but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.
We ordered a Step Stool which had been difficult to find, and when the Step Stoolarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future. Last purchase was a new Step Stool. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Step Stool for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.