Absolutely perfect Bike Rack. I was very skeptical to buying after seeing some of the reviews. But product was exactly as described! Last purchase was a new Bike Rack. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Bike Rack for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.