I'm glad I bought this Bike Rack. I feel like using it to work and social occasions. And of course, I love the Bike Rack! A well designed function that does not add volume. 2 words: I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.