These Bike Rack is simply the most perfect gift you can get for one and only in your life. Perfect gift for any lady. My husband bought this for me as a New Year present. I love color and quality. It is well and receives many compliments. They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time.